We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history (if any). We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
We may collect personal information from individuals seeking employment or volunteering with us.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such personal information for the purposes for which it was provided and for the following purposes:
To provide and operate our website and any products and services related thereto;
To provide users of our website with ongoing communications, customer assistance and technical support;
To be able to contact users of our website with general or personalised service-related notices and promotional messages;
To comply with any applicable laws and regulations.
Information Storage and Use
Geni.Energy is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company and products, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
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How can your site visitors withdraw their consent?
If you don’t want us to store or process your data anymore, please contact us at https://www.geni.energy/contact-us or send us mail to: 129 Maitland St Narrabri 2390 NSW
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at https://www.geni.energy/contact-us or send us mail to: 129 Maitland St Narrabri 2390 NSW